Peace of mind
Returns & Exchanges
If a piece isn't quite right, we'll make it right.
30-day returns
Ready-to-wear pieces may be returned within 30 days of delivery for a full refund, provided they are unworn, undamaged, and returned in their original packaging with all documentation.
What can't be returned
For hygiene and craft reasons, the following are final sale: made-to-order and custom commissions, engraved pieces, resized pieces, and earrings (unless faulty).
Exchanges
Complimentary exchanges for a different size on eligible pieces. Contact us and we'll arrange it.
How to start
Email us with your order number and reason for return. We'll send return instructions. Once we receive and inspect the piece, refunds are issued to the original payment method within 5–7 business days.
Faulty items
If a piece arrives damaged or faulty, contact us within 7 days of delivery and we'll repair, replace, or refund it at no cost.
Start a return
Contact us to begin, or read our Shipping policy.